A little bit about me

               I’m a Toronto-based UX & content designer from a multidisciplinary background — in law, literature & consumer goods sales. I'm currently designing at SickKids, managing sickkids.ca and mySickKids intranet. I’m passionate about delivering designs that delight users, grow the organization and drive business results simultaneously. My superpower is my multidisciplinary knowledge, thinking and skillset.

I'm formally educated in UX and have first-hand industry experiences. I hold a Master of Information (UX Design) from the University of Toronto.

I worked at Revvity Health Sciences (previously PerkinElmer), growing the company design system and researching + designing digital products.

I earned both a Bachelor of Arts and a Bachelor of Laws from the University of Hong Kong. After graduating, I worked at P&G, serving as a Key Account Manager. It was during this time I drew my first wireframe without realizing I was rapid prototyping before I set foot in UX. As an Account Manager, I had to negotiate plan-o-gram space and co-design shelving units with my retail outlet client. I grew extremely passionate about designing spaces for shoppers. The next thing I knew, I wanted to work in UX, and now it's come full circle.

Companies I worked for

Recommendations

"Joyce was part of our UX team during her summer and fall co-op terms, as part of the University of Toronto's Master of Information in UX Design program. Joyce's positive, collaborative nature and openness to learning new things made her a joy to work with. She is a professional, empathetic person who truly cares about her colleagues and contributing to the design of great products. She would be a valuable addition to any UX team."

Maria Ralph, PhD

UX Research Lead; Maria managed me directly

"I worked with Joyce at Revvity where she interned as a UX researcher from May to Dec 2023. Her meticulous research, prompt action and documentation significantly improved our design systems. Joyce's proactive approach, collaborative spirit, and communication made her an invaluable addition to our team. Her passion for UX research, positive attitude, and rapid learning showcased her dedication and potential. I am confident that Joyce will excel in any UX research or design role, bringing her skills and enthusiasm to contribute effectively to any team."

Sharath Sundar

Principal UX Designer; Sharath was senior to me and co-managed me

About my screen-free time

When I’m not at work, I enjoy pottery 🥣, reading 📚 (I love Monocle Magazine), travelling ✈️ (current on my 32nd country visited), music 🎶, (classical, jazz, anything), and spending time with animals 🐶.  Plus, I’m a huge film nerd 🎥 (favourite director: David Lynch).

Get in touch

I’m open to any conversations and questions about design, films, pottery and last but not least, fostering dogs for a rescue.